🔐 GML9 INTERNATIONAL LOTTERY

Privacy Policy

1. Introduction

GML9 International Lottery (“we”, “our”, “platform”) respects your privacy and is committed to protecting your personal data.

2. Information We Collect

We may collect:

• Name, email, phone number

• Date of birth (for age verification)

• Payment information

• IP address, device, browser data

• Transaction and gameplay history

3. How We Use Your Information

We use your data to:

• Create and manage user accounts

• Process payments and withdrawals

• Verify identity (KYC)

• Improve platform performance

• Prevent fraud and abuse

• Send important updates

4. Data Protection

We implement:

• Secure servers and encryption

• Access control systems

• Regular monitoring for security threats

5. Data Sharing

We do not sell your data.
We may share data only with:

• Payment gateways

• Legal authorities (if required)

• Security and fraud prevention systems

6. Cookies

We use cookies to improve user experience, track activity, and optimize performance.

7. User Rights

You may:

• Request access to your data

• Request correction or deletion

• Withdraw consent (where applicable)

8. Policy Updates

We may update this Privacy Policy at any time.

🛡️ KYC & AML POLICY

(Know Your Customer & Anti-Money Laundering)

1. Purpose

To prevent fraud, identity theft, and illegal financial activities.

2. KYC Verification

Users may be required to submit:

• Government-issued ID (Passport / NID / Driving License)

• Proof of address

• Selfie verification

3. When KYC is Required

• Large withdrawals

• Suspicious activity

• Multiple account detection

4. AML Monitoring

We actively monitor:

• Unusual transactions

• Rapid deposits/withdrawals

• Multiple linked accounts

• Suspicious betting patterns

5. Actions Taken

If suspicious activity is detected:

• Account may be frozen

• Withdrawals may be blocked

• Funds may be held for investigation

6. Compliance

We cooperate with law enforcement and regulatory authorities when required.

💰 WITHDRAWAL POLICY

1. Eligibility

• Only verified users can withdraw funds

• Minimum withdrawal amount may apply

2. Processing Time

• Standard processing: 24–72 hours

• May be delayed due to verification or high volume

3. Verification

• KYC verification may be required before withdrawal

• Additional checks may apply for large amounts

4. Payment Methods

Withdrawals are processed via:

• Bank transfer

• Mobile banking

• Approved payment gateways

5. Restrictions

• Suspicious accounts may face withdrawal delays

• Multiple account usage may result in blocked withdrawals

6. Fees

Withdrawal fees (if any) will be clearly displayed before confirmation.

🔁 REFUND POLICY

1. General Rule

All ticket purchases are final and non-refundable once confirmed.

2. Eligible Refund Cases

Refunds may be issued only if:

• Payment is successful but ticket not generated

• System error prevents participation

• Duplicate payment due to technical issue

3. Non-Refundable Cases

No refunds for:

• Losing tickets

• Incorrect number selection

• Change of mind

4. Refund Process

• Refund requests must be submitted within 48 hours

• Approved refunds will be processed within 3–7 business days

⚠️ RESPONSIBLE GAMING POLICY

1. Play Responsibly

• This platform is for entertainment only

• Do not treat it as a source of income

2. User Responsibility

• Set spending limits

• Avoid excessive play

• Stop if experiencing stress or loss

3. Platform Rights

We may:

• Limit account activity

• Suspend accounts showing harmful behavior

📜 LEGAL DISCLAIMER

• GML9 does not guarantee winnings

• Users are responsible for compliance with local laws

• The platform is not liable for legal issues in user jurisdictions